Privacy Notice
Effective date: 19 June 2026
Last updated: 19 June 2026


1. Who We Are
Ferguson Flooring (Scotland) Ltd (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Notice outlines how we collect, use, store, and protect your information — including how we use cookies when you visit our website.

Ferguson Flooring (Scotland) Ltd is a flooring supply and installation company based in Scotland, serving residential and commercial clients across Greater Glasgow and Scotland.

Business Name: Ferguson Flooring (Scotland) Ltd
Data Controller: Virginie Ferguson
Email: info@fergusonflooring.com
Website: www.fergusonflooring.com
Registered Office: 17 Wellgate Street, Larkhall, Lanarkshire, ML9 2AG


2. How We Collect Personal Data
We collect personal data when you:

• Contact us via our website enquiry form, email, or social media
• Request a quote, consultation, or service
• Engage with us as a client, collaborator, or supplier
• Visit our website (via cookies and analytics)


3. What Personal Data We Collect

Category Examples
Identity Data Name, job title, business name
Contact Data Email address, phone number, postal address
Business Data Information you provide about your project or flooring requirements
Technical Data IP address, browser type, pages visited, cookie data


4. Lawful Bases for Processing

Purpose Legal Basis
Responding to enquiries Legitimate interest
Delivering services Contract
Internal record keeping Legitimate interest
Website analytics and cookies Consent


5. How We Use Your Data
We use your personal data to:

• Respond to your enquiries and provide quotations
• Deliver our flooring installation services
• Manage client communications and project records
• Improve our website and user experience
• Comply with legal or tax obligations

We do not sell or rent your data. We do not send marketing emails.


6. Sharing Your Data
We only share data with trusted third parties necessary to run our business, including:

• Web and analytics services (Google Analytics)

All providers comply with data protection standards and are not permitted to use your data for their own purposes.


7. International Transfers
Some of our third-party providers may operate outside the UK. When this occurs, we ensure your data is protected through:

• UK-approved Standard Contractual Clauses (SCCs)
• Providers participating in appropriate international frameworks


8. Data Retention

Data Type Retention Period
Enquiries 12 months
Client records and invoices 6 years (for tax and legal compliance)


9. Your Rights
You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent at any time
• Request a copy of your data (data portability)
• Lodge a complaint with the ICO at www.ico.org.uk

To exercise your rights, email info@fergusonflooring.com.


10. Cookies and Website Tracking
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us understand how visitors use our website and improve its performance.

Types of Cookies We Use:

Type Purpose
Strictly Necessary Enable basic site functionality such as page navigation and form submissions
Analytics (Optional) Track usage via Google Analytics to help us understand and improve website performance

How to Manage Cookies
When you first visit our website, you will be asked to accept or decline non-essential cookies. You can also adjust your browser settings to block or delete cookies at any time. Visit www.aboutcookies.org for guidance.


11. Children’s Data
Our services are not designed for children. We do not knowingly collect or store personal data from individuals under 18.


12. Changes to This Notice
We may update this Privacy Notice as needed. Any changes will be published on our website with the revised effective date. We recommend reviewing this notice periodically.


13. Contact Us
If you have questions or requests regarding your personal data, please contact:

Virginie Ferguson
Email: info@fergusonflooring.com
Post: 17 Wellgate Street, Larkhall, Lanarkshire, ML9 2AG
Website: www.fergusonflooring.com